customer relationship management concepts and technologies
customer relationship management concepts and technologies
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At the beginning of this series of essays, this paper introduces an important customer classification display interface of CRM system, which includes the implementation of loading classification from the dictionary, loading classification from existing data, loading classification in the grouped list, and dynamically configuring these nodes to realize the interface configuration processing of customer class
to face their customers with ease in the e-commerce era.
A large number of surveys and industry analysts have clarified the fact that establishing and maintaining customer relationships is the only and most important basis for competitive advantages, this is the direct result of the network economy and e-commerce transformation to the traditional business model.
2. concepts and features of
customers, distributors and partners) as the most important enterprise resources, through the perfect customer service and in-depth customer analysis to meet customer needs, to ensure the realization of customer lifetime value.
Customer
Retail and distribution enterprises often maintain old users, attract new customers, and stabilize high-end customers through member management. member management is a business that cannot be ignored in the enterprise information management system. Member management includes membership qualification acquisition, member
CRM project. In the past, the company's process was centered around the production or the boss. Now, to grasp the customer, the company's process should be centered around the customer. This is the CRM process. Those outdated, rigid, and conservative processes that cannot adapt to enterprise development must be optimized and adjusted to quickly enter the customer's path. Only by laying a solid foundation i
CRM Application Status
CRM was a fierce competition, and CRM was displaced. Gartner said Sibel. To put it bluntly, it's all about bypassing the CRM circle. CRM was originally a customer relationship management. Where did we put our customers? So I have to talk about the application status of CRM in China.
The most suitable industry field for CRM is service ente
CRM Customer Relationship Management system function introduction in: http://www.sxsoft.com/softsale/soft_view.asp? Softid = 31889Financial management system software functions in: http://www.sxsoft.com/softsale/soft_view.asp? Softid = 31890
Log on to the customer
In the face of complicated and large customer groups in the pharmaceutical industry, innovative pharmaceutical products and services, and complex operation modes determined by the characteristics of the pharmaceutical industry, the kangda icontaqcrm project system plays a role in the pharmaceutical industry through more than one hundred features and modules combined with the characteristics of the pharmaceutical industry, along with the development of
Why am I so popular, but the transaction volume is so low?
I do not understand e-commerce, I have never been engaged in e-commerce, I do not understand sales, I have never done a sales, and I have never sold a thing, let alone whether a product can be successfully sold. I only manage customer relationships for over seven years. I am talking about e-commerce from the perspective of customer
CRM (Customer Relationship Management) is the customer relationship management. CRM is a business strategy for choosing and managing valuable customers and their relationships. CRM requires a
80/20Application of Law in Customer Relationship Management
· Guo Jing · AMT
For any enterprise, customers are the most valuable resources for the survival and development of the enterprise. maintaining and increasing customer loyalty is one of the business objectives of modern enterpr
All along, we want to integrate a customer-centric platform, there are two aspects of consideration: one is to achieve customer data, customer relations, customer management and other aspects of integration, in order to better utilize the relevant resources of customers, to
The development of Customer relationship Management system (CRM) software process, that is, a standard WinForm program development process, we can through this typical software development process to understand the current development ideas, development concepts, as well as some of the necessary efficient means. This e
In the 21st century, the most popular topic in the marketing industry was "Customer Relationship Management (CRM )". However, the IT industry is most keen on this craze. Many software and hardware companies are eager to try and prepare for business opportunities. Some companies preparing for CRM have almost all focused on technology. As long as a computer hardwar
will make the relationship benign and ultimately solve the problem. Summary, the project manager in the communication process with customers, should be in person to communicate, taboo behind the discussion. Practice has shown that the use of some of the principles and methods to communicate with customers, we pay a smaller price, and the customer satisfaction will be higher."A good communicator, a word o
Read "Data Mining Technology (third edition)"-Thoughts on marketing, sales and customer relationship management
This book is not a purely data mining theory book, you can probably guess from the subtitle of this book. For a layman like me in the field of data mining, there is not much difficulty in reading this book. This book is not a pure technology book, but
CRM Customer Relationship Management system we are committed to solving enterprise customer management, improve the efficiency of business, to provide a one-stop service for enterprises to simplify;Unified management, no longer sc
WawacrmCase Analysis and Design of the customer relationship management system
Author: zhu rongDoong
Overview Description:The traditional system analysis design method is difficult to guarantee the efficiency and quality of development in Russia.UMLModeling Language to accelerate the development process and improveCodeQuality, Supports dynamic business
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